Commerce & MarketplacesMedium system

Loyalty & Rewards Program App

A points-and-perks system that turns one-time buyers into regulars: customers earn points on purchases and actions, climb tiers, and redeem rewards — with staff tools to award and redeem in seconds.

Typically bought by: Cafés, restaurants, salons, retail shops, gyms, and small chains that want repeat business

Standard features

Always included in the base price. Every one is built, tested and delivered working.

Customer enrollment via phone/email or QR sign-up
Points earning rules (per purchase amount, per visit, per action)
Digital punch-card or points balance wallet on mobile web
Reward catalog with redemption codes/QRs
Staff mode: scan/lookup customer, award points, redeem rewards
Tiers (bronze/silver/gold) with escalating perks
Birthday and anniversary automatic rewards
Campaign broadcasts: double-points days, targeted offers (email/SMS)
Anti-fraud rules (rate limits, staff PINs, audit log)
Customer segments and visit-frequency analytics
Multi-location support with per-store reporting
Admin panel for rules, rewards, and members

Popular custom additions

Quoted per feature in the configurator — $50 simple, $150 moderate, $300 complex.

POS integration for automatic point earning at checkout
Referral rewards (both parties earn)
Wallet passes (Apple/Google Wallet) with live balance
Gamification: streaks, challenges, badges
Paid VIP membership tier with recurring billing
Coalition program shared across partner businesses

Tech stack

Frontend: Next.js + Tailwind CSS (PWA)
Backend: Next.js API routes / Node.js
Database: PostgreSQL (Neon)
Integrations: SMS/email campaigns (Twilio + Resend/other), Optional POS connector (Square/other), Payment gateway if paid tiers (Stripe/PayPal/other), Push notifications (web push/FCM)