Business OperationsLarge system

Order Management System

Centralizes orders from every channel — web, phone, marketplaces, B2B — into one pipeline with stock allocation, fulfillment tracking, and customer notifications. The control tower between sales channels and the warehouse.

Typically bought by: Multi-channel retailers and wholesalers, D2C brands, food producers with distributor orders, B2B suppliers taking repeat orders

Standard features

Always included in the base price. Every one is built, tested and delivered working.

Unified order inbox across channels with source tagging
Order lifecycle statuses (new, confirmed, allocated, fulfilled, delivered, closed)
Stock allocation and backorder handling
Customer records with order history and pricing tiers
Manual order entry for phone/B2B orders
Fulfillment tasks (pick/pack/ship) with status updates
Shipment tracking references and customer notifications
Returns/RMA processing
Payment status tracking per order
Invoicing or invoice-system handoff
Reports (orders by channel, fulfillment times, top products)
Role-based access (sales, fulfillment, finance)
Audit trail on order edits

Popular custom additions

Quoted per feature in the configurator — $50 simple, $150 moderate, $300 complex.

Marketplace connectors (Shopify, Lazada/Shopee, Amazon)
B2B customer ordering portal with contract pricing
Delivery route/driver assignment for own fleet
Subscription or standing-order automation
Credit limit checks before confirmation
Split shipments across warehouses
EDI intake for large retail customers

Tech stack

Frontend: Next.js + Tailwind CSS
Backend: Node.js (NestJS) API with channel-sync workers
Database: PostgreSQL (Neon)
Integrations: E-commerce/marketplace APIs, Shipping carriers, Payment gateway (Stripe/PayPal/other), Accounting/inventory systems