Web Apps & SaaS ToolsMedium system

Logistics & Shipment Tracking Portal

A customer-facing tracking portal where a logistics company registers shipments, updates statuses through defined milestones, and lets customers self-track by reference number. For freight forwarders and 3PLs replacing tracking-by-email.

Typically bought by: Freight forwarders, 3PLs, customs brokers, import/export businesses

Standard features

Always included in the base price. Every one is built, tested and delivered working.

Shipment records with origin, destination, cargo details, and references
Configurable milestone statuses (booked, in transit, customs, delivered)
Public track-by-number page for customers
Status timeline with timestamps and location notes
Automated email notifications on status changes
Document attachment per shipment (BOL, invoice, packing list)
Customer accounts to view all their shipments
Bulk status updates and CSV shipment import
Staff roles and per-customer data scoping
Search and filter across shipments
Exception flagging for delayed shipments
Basic reporting: volumes, transit times, delays

Popular custom additions

Quoted per feature in the configurator — $50 simple, $150 moderate, $300 complex.

Carrier API integration for automatic tracking updates
Quote request and booking workflow
Container/vessel tracking feeds
Customer-visible invoicing and payment
Multi-branch or agent network access
SMS notifications for key milestones

Tech stack

Frontend: Next.js + Tailwind CSS
Backend: Next.js API routes / Node.js
Database: PostgreSQL (Neon)
Integrations: Transactional email (Resend/SendGrid), Carrier/tracking APIs (region and carrier specific), File storage for documents (S3-compatible), SMS (Twilio/other)