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Business OperationsSmall system

Task & Workflow Automation Tool

Digitizes a specific internal process — requests, approvals, handoffs — into a trackable workflow with automatic routing and notifications. Replaces the email-and-spreadsheet chase for one painful process at a time.

Typically bought by: Operations managers digitizing approval-heavy processes: purchase requests, content approvals, client onboarding, IT requests

Standard features

Always included in the base price. Every one is built, tested and delivered working.

  • Custom request forms with validations
  • Multi-step workflow with statuses and assignees
  • Approval steps with approve/reject and comments
  • Automatic routing based on form answers (amount, department)
  • Email/notification alerts on each step
  • SLA timers and overdue escalation
  • Dashboard of open items by stage and owner
  • Full history/audit trail per request
  • File attachments
  • Reporting on volume and turnaround time

Popular custom additions

Quoted per feature in the configurator — $50 simple, $150 moderate, $300 complex.

  • Slack/Teams approval buttons
  • Auto-generation of documents (PDF letters, POs) on completion
  • Integration with existing systems to create records on approval
  • Recurring/scheduled task generation
  • Delegation and out-of-office rules
  • Webhooks to trigger external automations

Tech stack

Frontend
Next.js + Tailwind CSS
Backend
Next.js API routes / Node.js with background jobs
Database
PostgreSQL (Neon)
Integrations
Email service, Slack/Microsoft Teams, Webhooks to other systems