Configure your AI Customer Support Chatbot
Everything you pick here becomes your Build Agreement — the exact scope both of us sign off on before payment.
1Standard features (included)
These ship with every AI Customer Support Chatbot build and are covered by the base price.
- Embeddable chat widget matching the site's branding
- Retrieval-augmented answers grounded in the business's own content
- Knowledge ingestion from PDFs, docs, website pages, and FAQs
- Admin panel to upload, re-index, and manage knowledge sources
- Fallback and human-handoff (email a transcript or route to live channel)
- Conversation history log with search
- Answer citations linking to source docs
- Guardrails: stays on-topic, refuses out-of-scope questions
- Lead capture (name/email) inside chat when relevant
- Analytics: top questions, unanswered questions, deflection rate
- Multi-page context (knows which page the visitor is on)
- Rate limiting and abuse protection
2Custom features
Describe anything beyond the standard scope. Each is priced by complexity and added to your total live.
Final complexity is confirmed in your Build Agreement — never after payment.
3Your business details
Your system is branded and personalized with these. Only the business name is required — everything else stays editable in your system's admin settings after delivery.
Team / key people (optional)
Roles and names change over time — your system ships with an admin page to update them any time.
4System languages
Your system ships in English. Add up to 3 more at no extra charge — the whole UI is translated during the build.
✓ English — always included
0/3 additional languages selected
5Design ideas (optional)
Upload screenshots, sketches, or apps you like the look of. Add notes about colors, branding, or layout.